What Could the Dining Experience Look Like Post-COVID?

What Could the Dining Experience Look Like Post-COVID?

At the time of writing this, we’re starting to see everyone from national chains to independent restaurants planning to “reopen” in the weeks ahead, but with no real promise as to what this phase-in could look like. Once the economy starts opening back up, and...
4 Ways to Improve Your Restaurant

4 Ways to Improve Your Restaurant

Running a restaurant is challenging. And the secret to making any restaurant successful is active, hands-on management. Offering top-notch customer service, monitoring employee performance, accessing real-time sales data and accurately tracking inventory are crucial...
Why Update Your POS?

Why Update Your POS?

If you haven’t upgraded your POS system in the last several years,  take 2 minutes to check this out.  This blog post outlines the benefits of looking at different POS options to help you better manage operations and increase profits at your restaurant.  “If...
Your POS System is Down…Are You Prepared?

Your POS System is Down…Are You Prepared?

No matter the system you use, there will always come a time when it is not operating. It’s important to have a system in place to help you quickly troubleshoot the issue and get back online. Find your system, make sure it is written down and your management staff is...
PCI Compliance

PCI Compliance

Regardless of the type of business establishment you operate, if you currently accept credit cards as a form of payment, then there’s no doubt you’ve heard the term “PCI Compliance”. But, what does it mean and why is it necessary? The answer is simple; consumer...
Dip or Swipe; What is EMV?

Dip or Swipe; What is EMV?

Dip or Swipe: EMV Chip Card Simply put, EMV chip cards offer much more protection for card transactions. Those magnetic strip cards we’ve all used for as long as we can remember are set up with your general information encoded on the strip. Until the chip came into...
POS Scams : False Voids

POS Scams : False Voids

False voids are a simple way to take advantage of the system because, unless verified by a manager, it’s easily unrecognized or overlooked. Typically easiest for a cash transaction; a server receives cash from the patron and, in turn, voids an item on the tab when...